NextDayPets
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NextDayPets Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NextDayPets has 2.0 star rating based on 52 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: How easy it was to find the puppy i wanted, I dont like it, Only thing i enjoyed was the dogs.
Cons: Customer support never available, Dishonest policies and business ethics, Are crooks.Recent recommendations regarding this business are as follows: "Inform new customers that someone the next day will be transitioning to a new app and not take customers money!", "puppy mill is my opinion", "Don’t count on it till it works for you", "Good program", "Check your online credit card and debit card activity frequenrly".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NextDayPets has 2.0 star rating based on 52 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: How easy it was to find the puppy i wanted, I dont like it, Only thing i enjoyed was the dogs.
Cons: Customer support never available, Dishonest policies and business ethics, Are crooks.Recent recommendations regarding this business are as follows: "Inform new customers that someone the next day will be transitioning to a new app and not take customers money!", "puppy mill is my opinion", "Don’t count on it till it works for you", "Good program", "Check your online credit card and debit card activity frequenrly".
Most users ask NextDayPets for the refund as a solution to their issues.
Review authors value the most Reliability. Consumers are not pleased with Billing Practices and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Top NextDayPets Reviews
"Registration Concern"
All is well! Just a simple miscommunication and misunderstanding. There was correspondence over the weekend and outside regular business hours to resolve my...
"Activate my account"
Please support by activating my account I have subscribed and payed but not receiving any feedback. I have received an email indicating that I have to phone to...
Chesterfield, Virginia
Next day pets
User's recommendation: Inform new customers that someone the next day will be transitioning to a new app and not take customers money!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Activate my account
Preferred solution: Support to activate my account
Bought puppies
Preferred solution: papers for my puppy
User's recommendation: puppy mill is my opinion
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bellevue, Washington
Looking for a yorkshire terror puppy
Website problems
- Good website
Preferred solution: Just some help
I want to talk to them
Preferred solution: I just need to set up my account so I can advertise my puppies.
Can’t get resolution
- Puppy match window for buyers
- Everything about the process
Preferred solution: Help me get my password changed so I can actually use your service
User's recommendation: Don’t count on it till it works for you
Knoxville, Tennessee
Puppy update
Preferred solution: Puppy update
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Unauthorized transaction
Company refunded the $5 second payment, and closed my account with them.I had no problem paying $5 to verify who I was and to support what they do. But reoccurring costs when looking for a new Service Dog, is never a good thing.In 2017 when we last used them, a “one-time fee” of $5 was all they charged for us to locate my last Service Dog that was killed in this fire:https://www.mansfieldnewsjournal.com/story/news/2020/12/21/dawson-avenue-fire-man-killed-identified-daniel-cheuka/398904****/
Preferred solution: Full refund
User's recommendation: Check your online credit card and debit card activity frequenrly
Registration Concern
- Puppy is beautiful
- Puppy match window for buyers
- You can find a puppy
Preferred solution: Let the company propose a solution
User's recommendation: Good program
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Refund
Preferred solution: Full refund
Temple City, California
Criminal
User's recommendation: Save your money!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Next Day Pets are Scammers
I'm a breeder and I listed my puppies on next day pets as signature. Next day pets upped my puppy price 1k more than my asking price.
They were replying to potential buyers and rewording my reply or never sent the message at all. They were prompting the buyers to apply for a credit card or loan in order to afford the jacked up price on my puppy. I told them I would like to switch from the signature program because that is not how I like to do business. They were rude and had attitude about me switching.
They gave me so much trouble.
I finally got my account switched over to where I could reply to messages without them interfering and that's when I start receiving only messages from scam buyers, no real ones at all. Please do not use this site to sell or buy a puppy they are indeed scammers.
- Dishonest policies and business ethics
Preferred solution: Scam buyers are calling my phone and texting me and inboxing me.
User's recommendation: Do not sell or buy a puppy from next day pets. They do not have the best interest at heart for the puppies on their website or their customers. I do not recommend.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Questioned legitimacy of ad.
- It lists pets for adoption
Preferred solution: No solution needed. Company confirmed pet was available. It would be nice to hear something back from the owner even if the pet will not be offered for adoption, after all a $25.00 application fee should get you at least a kind letter of refusal
User's recommendation: It is wise to ask for video chat with pet owner to insure they really own the pet listed for adoption.
Alto, New Mexico
Cancel my supscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund denial
- Customer service never available
- Everything about the process
- Support scammers
Preferred solution: Full refund
User's recommendation: Buy elsewhere
About
Next Day Pets, LLC was founded in 2003. The corporate office of the company is based in Edgewater, Maryland. The company provides over 40,000 pet products. NextDayPets.com works with a licensed veterinary pharmacy to provide essential veterinary medicine. Company's home delivery pharmacy has state licensed staff including a board certified pharmacist as well as a full time veterinarian and veterinary technician. On the web site of the company potential customers may read articles about pets; discuss questions in the chat as well as place their order. One may contact the customer service via email using the web site of the company or call at 1-866-637-7020 (9:00 AM - 5:00 PM EST Monday through Friday).
NextDayPets is ranked 43 out of 163 in Breeders category
USA
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They don’t back up the buyers!!!!!!!! Got ripped off for $450 ***