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Summary of NextDayPets Customer Service Calls

17 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
01:30 AVG CALL DURATION
19% ISSUES RESOLVED

Customers Contact NextDayPets to Ask about:

Payments and Charges:

  • “Stop charging my account”
  • “Payment”
  • “Charge on my card”

Activation/ Cancellation:

  • “Cancel service”

Account:

  • “Got an email saying membership has expired but I added money to my account a couple days ago”

Other:

  • “Looking for a white lhasa apso puppy in the dallas area”
  • “Bodhi”
  • “I want to talk to them”

About NextDayPets

Top 5 NextDayPets Services

Customer Care, Membership, Shipping Service

Top 5 NextDayPets Products

Dog, Marketplace, Boxer Dog, Boston Terrier Dog, Account

Top 5 Likes about NextDayPets

Puppy is beautiful, I dont like it, Only thing i enjoyed was the dogs, How easy it was to find the puppy i wanted, Great breeder

Top 5 Dislikes about NextDayPets

Customer support never available, Wrong type and age of dogs - kept billing after cancelled, I got completely ripped off by people you were promoting, False upgrades, Everything about the process

Summary

Next Day Pets, LLC was founded in 2003. The corporate office of the company is based in Edgewater, Maryland. The company provides over 40,000 pet products. NextDayPets.com works with a licensed veterinary pharmacy to provide essential veterinary medicine. Company's home delivery pharmacy has state licensed staff including a board certified pharmacist as well as a full time veterinarian and veterinary technician. On the web site of the company potential customers may read articles about pets; discuss questions in the chat as well as place their order. One may contact the customer service via email using the web site of the company or call at 1-866-637-7020 (9:00 AM - 5:00 PM EST Monday through Friday).

NextDayPets reviews and complaints

NextDayPets is ranked 61 out of 492 in Animal Services category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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