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Contact NextDayPets Customer Service

NextDayPets Phone Numbers and Emails

Toll-Free Number:

  • (866) 637-7020
Call customer service

Customer Service:

  • (410) 956-9006

General Info:

  • (888) 729-8812

NextDayPets Email:

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NextDayPets Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call NextDayPets is 8666377020. 85% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call NextDayPets mainly because of request for information, account and activation/ cancellation.

View full overview ›

How to Contact NextDayPets?

Most Popular Number:

(866) 637-7020
Total calls: 229 Issues resolved: 11 Last call: Jan 22, 2025

The main NextDayPets phone number is 1-866-637-7020. Customers needing help can call the NextDayPets customer service team at 1-410-956-9006. Another most commonly used NextDayPets phone number is 1-888-729-8812, which customers may use to call or inquire about concerns regarding services or purchases made and other needs that might arise. The lines are open to address questions regarding the service or order or if you need immediate help with a variety of customer problems. These company's phone numbers are advised to be used for quicker resolutions, especially in urgent matters.

NextDayPets has two dedicated email addresses for email communications. The first email to access customer support is support@nextdaypets.com. On the other hand, there is one more NextDayPets email available at support@pawrade.com. When contacting via email, it is a must to provide as much detail as possible to achieve a better and timely response. For example, the order details or account information should be included when sending the email so that the NextDayPets support team will address your concern more quickly. This channel usually responds to emails in two to three working days, thus making it less suitable for urgent issues. For more prompt assistance, using their phone numbers is recommended.

The NextDayPets office address is 209 West St., Ste. 304, Annapolis, Maryland 21401, United States. You can use this NextDayPets office address to send formal correspondence or to resolve issues that cannot be solved by other means of communication. You can visit the office to discuss your unresolved issues with an agent if necessary. For less pressing concerns, you can mail your concerns to this address.

NextDayPets.com provides online support through its website, where you can find many different resources and information. Sections on the NextDayPets website include puppies for sale, health guarantees, puppy travel, buyer questionnaires, and affiliate programs. It also offers a referral program and career information if you want to join the company. Personalized support is available using the "Contact Us" section, where you can complete an online form. The form asks for first and last name, email address, phone number, and a message explaining the query. After submitting, the support team will get back to you.
NextDayPets also has active social media channels and provides a breeder login for their partners. The NextDayPets website also contains a comprehensive FAQ section that answers common concerns about puppies, services, and programs. Whether you’re a buyer, breeder, or partner, the platform provides multiple ways to find answers and connect with the support team. For those interested in marketing updates, there’s an option to agree to receive communications from Pawrade, with the ability to unsubscribe at any time.

PissedConsumer Club

Contact Information

NextDayPets Website:

NextDayPets Help Center:

Corporate Office Address:

Next Day Pets, LLC
209 West St., Ste. 304
Annapolis, Maryland 21401
United States

Fax:

+1 (443) 458 6740

NextDayPets Rating Based on 53 Reviews

Rating details

2.1
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Customer service
Website
Price Affordability
Value for money

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Rating trend

Summary of NextDayPets Customer Service Calls

270 TOTAL
CALLS
01:32 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NextDayPets?

Request for Information Question:

  • “I want to talk to them”
  • “Question on my add”
  • “Help with advertisement”

Account Question:

  • “Can't set up account”
  • “I am trying to get into my account”
  • “Reactive account”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Activate account”
  • “Try to re activate my account”

Payments and Charges Question:

  • “Paid by debit ladt night”
  • “Multiple charges”
  • “Your prices and I already paid 9 bucks to have a 60 day menber stip and your trying to charge me 25 bucks for eaxh puppy listing. I would like a refund thank you”

Refund Question:

  • “I want a refund cancel subscription”
  • “I want a refund”
  • “To get a refund”

Website/ Application Question:

  • “Website problems”
  • “Do I have to own a kennel to post on your site?”
  • “I have found a puppy on your website but they don't ship I need a name of a shipping company to ship the puppy to me”

Product/ Service Question:

  • “It says "access restricted "”
  • “Complaint”

Return/ Replace Question:

  • “Need to change add”

Staff Question:

  • “Terms of service”

Shipping and Delivery Question:

  • “Last week i was beat out of a large amount of money from the shipping company”

Other Question:

  • “Advertisement”
  • “I am interested in selling on next day pets”
  • “Not letting me list”

Compare NextDayPets Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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