Anonymous
map-marker North Richland Hills, Texas

I have sold over 24 puppies for us.

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NextDayPets - I have sold over 24 puppies for us.

We are hobby breeders and have never had a problem. Only have two females and one male.

They live indoors with us. Like anything do your research, ask your questions. I think most people get upset with how much it costs them.

NDP and all the websites do charge a lot more than if you purchased directly from a breeder. Us breeders are really given the screening and I believe they do screen the people who are buying them as well.

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User's recommendation: Making a commentment to a new family member shouldn't be taken lightly. Make sure you are getting exactly what you want.

Anonymous
map-marker Chesterfield, Virginia

Next day pets

Please return my money, app is not working apparently you are transitioning to another one. I spent my time and money just so I can fill out another application!

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User's recommendation: Inform new customers that someone the next day will be transitioning to a new app and not take customers money!

Zandri B

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Activate my account

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NextDayPets - Activate my account
NextDayPets - Activate my account - Image 2
NextDayPets - Activate my account - Image 3
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NextDayPets - Activate my account - Image 5
Contains 1 confidential file for company representatives

Please support by activating my account

I have subscribed and payed but not receiving any feedback.

I have received an email indicating that I have to phone to activate my account but the number is invalid.

Regards

Zandri

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Preferred solution: Support to activate my account

joyce e Wbd

Bought puppies

I bought 2 puppies from Ms Biddy one was malnourished and very skinny. Both acted like they were in crates all the time--they didn't know how to play outside the crate.

Ms.

Biddy said that she had not received puppy papers yet and would mail them to me which she has not. I bought registered puppies and paid enough money to have papers

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Preferred solution: papers for my puppy

User's recommendation: puppy mill is my opinion

1 comment
Guest

don’t buy pets online

Cindy R Wws

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bellevue, Washington

Looking for a yorkshire terror puppy

I was very impressed I received an email back in such a timely manner. If you get any yorkie puppies please let me know.

Thank you

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Duane B Qbg

Website problems

I I'm not a mad customer just trying to find out why I can't push my ads.I have been trying gorgeous three days and no sucess.

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Pros:
  • Good website

Preferred solution: Just some help

Sarah G Zfe

I want to talk to them

I don't have a complaint... I'm sorry if I came across like that. I just need to delete my account so I can start over, I decided I wanted to go a different route and then wasn't able to go back and choose the other option.

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Preferred solution: I just need to set up my account so I can advertise my puppies.

Naamah M

Can’t get resolution

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Cant seem to change my password if I try something else it says I already have an account with this email address but everyone I try changing my password it says changed then when I go to log in it proceeds to tell me my password is incorrect. I tried emailing the company a while back and they told me to change my password.

Ive done this multiple times and still cant get it. This was a few moths ago.

Here I am trying again same results. I like how this company looks like they would work good yet its useless to me unless they will help me get some resolution

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Pros:
  • Puppy match window for buyers
Cons:
  • Everything about the process

Preferred solution: Help me get my password changed so I can actually use your service

User's recommendation: Don’t count on it till it works for you

Barbara L Iyt
map-marker Knoxville, Tennessee

Puppy update

Puppy update. We no longer have any great Dane puppies available. Will you please return my call 865-466-**** thank you.

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Preferred solution: Puppy update

Resolved
John B Ekt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Unauthorized transaction

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NextDayPets - Unauthorized transaction
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Updated by user Mar 18, 2021

Company refunded the $5 second payment, and closed my account with them.I had no problem paying $5 to verify who I was and to support what they do. But reoccurring costs when looking for a new Service Dog, is never a good thing.In 2017 when we last used them, a “one-time fee” of $5 was all they charged for us to locate my last Service Dog that was killed in this fire:https://www.mansfieldnewsjournal.com/story/news/2020/12/21/dawson-avenue-fire-man-killed-identified-daniel-cheuka/398904****/

Original review Mar 17, 2021

This is an unauthorized purchase.

I did not make this purchase or agree to it and it should be reversed ASAP. Description: Pending-000345****53889 NEXT DAY PETS PRINCE FEDERIMDUS

Date: 3/16/2021

Type: Debit

User ID: RevDrJBDTDDPhD

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Loss:
$5

Preferred solution: Full refund

User's recommendation: Check your online credit card and debit card activity frequenrly

Dominique L Zda

Registration Concern

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All is well! Just a simple miscommunication and misunderstanding. There was correspondence over the weekend and outside regular business hours to resolve my concern and assist me with registration.

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Pros:
  • Attentive customer service
  • Puppy is beautiful
  • Puppy match window for buyers

Preferred solution: Let the company propose a solution

User's recommendation: Good program

Serah J Zeq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Refund

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NextDayPets - Refund

An application was cancelled for a pup that I wasnt able to get due to licensing restrictions. Please refund me my $25 dollar application fee as soon as possible.

I need my money back! Thank you!

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Loss:
$25

Preferred solution: Full refund

Anonymous
map-marker Temple City, California

Criminal

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Called them was set up, sent $750 to a breeder then got a messages that the shipping would cost $1500. Thor them that if they would have told me that it was going to cost that much I would have not even started the process.

I asked them for a refund and they stopped talking to me. Next day pets takes no responsibility at all for the scam they set up me up in !!!!!!!!

do not deal with them. Rip off

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User's recommendation: Save your money!!!!!

Sierra M Cqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Next Day Pets are Scammers

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I'm a breeder and I listed my puppies on next day pets as signature. Next day pets upped my puppy price 1k more than my asking price.

They were replying to potential buyers and rewording my reply or never sent the message at all. They were prompting the buyers to apply for a credit card or loan in order to afford the jacked up price on my puppy. I told them I would like to switch from the signature program because that is not how I like to do business. They were rude and had attitude about me switching.

They gave me so much trouble.

I finally got my account switched over to where I could reply to messages without them interfering and that's when I start receiving only messages from scam buyers, no real ones at all. Please do not use this site to sell or buy a puppy they are indeed scammers.

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Cons:
  • Dishonest policies and business ethics

Preferred solution: Scam buyers are calling my phone and texting me and inboxing me.

User's recommendation: Do not sell or buy a puppy from next day pets. They do not have the best interest at heart for the puppies on their website or their customers. I do not recommend.

1 comment
Guest

Same seller experience here too!

Leanne Y

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Questioned legitimacy of ad.

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Someone from Next Day Pets contacted me and informed me Timber Kennels was a marketing firm and the ad for the puppy was valid.

View full review
Loss:
$15
Pros:
  • It lists pets for adoption

Preferred solution: No solution needed. Company confirmed pet was available. It would be nice to hear something back from the owner even if the pet will not be offered for adoption, after all a $25.00 application fee should get you at least a kind letter of refusal

User's recommendation: It is wise to ask for video chat with pet owner to insure they really own the pet listed for adoption.

Anonymous
map-marker Alto, New Mexico

Cancel my supscription

Called and said my subscription is no longer I had canceled it but you still haven't refunded my money

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About

Summary

Next Day Pets, LLC was founded in 2003. The corporate office of the company is based in Edgewater, Maryland. The company provides over 40,000 pet products. NextDayPets.com works with a licensed veterinary pharmacy to provide essential veterinary medicine. Company's home delivery pharmacy has state licensed staff including a board certified pharmacist as well as a full time veterinarian and veterinary technician. On the web site of the company potential customers may read articles about pets; discuss questions in the chat as well as place their order. One may contact the customer service via email using the web site of the company or call at 1-866-637-7020 (9:00 AM - 5:00 PM EST Monday through Friday).

NextDayPets reviews and complaints

NextDayPets is ranked 44 out of 191 in Breeders category

Area Served

USA

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